Privacy
Policy.
This policy covers what we collect when you contact us or book a trial, why we hold it, where it goes and how to get it removed. If anything here is unclear, email hello [at] speedpro [dot] training and we will explain it in plain terms.
Who we are
SpeedPro is run by Bjorn Jansen, a sole trader trading as SpeedPro, coaching at Wimbledon Park and in Barnes. Bjorn Jansen is the data controller for the personal information described in this policy.
For any question about your data, or to use any of your rights, email hello [at] speedpro [dot] training.
What we collect
We only collect what we need to arrange and run coaching.
- Enquiry and trial booking forms
- Athlete name, age group, parent or guardian name where the athlete is under 18, email address, telephone number, the session chosen and anything you write in the message field.
- Joining a coaching group
- Through the joining form: the parent or guardian’s name and email, the athlete’s name and date of birth, the training days chosen, an emergency contact name and telephone number, any medical conditions, allergies or medication the coach needs to know about to keep the athlete safe in training, and your answer on photographs. These details are sent to us by email through the same route as other forms, never to Stripe or MailerLite.
- Monthly coaching payments
- Your name, email address, subscription status and payment history. Card details are taken and held by Stripe, our payment provider. We never see or store them.
- Photographs
- Photographs and video of athletes taken at training and competitions, with the athlete’s name and results where we use them.
- Newsletter signup
- Email address only.
- Website analytics
- Anonymised usage data through Google Analytics, unless you switch analytics off in Cookie settings. See the cookie policy.
How we use it
- To reply to your enquiry and arrange trial sessions.
- To run the coaching group your athlete joins, including contacting you about sessions, venues and cancellations.
- To keep athletes safe in training and act quickly in an emergency, using their medical and emergency contact details.
- To take monthly payments and keep the records the law requires.
- To show athletes’ progress and results on this website, in the journal and on our Instagram account, with permission.
- To send the Inside Track newsletter, where you have asked for it. Every newsletter carries an unsubscribe link.
- To understand which pages of this site are useful, in aggregate.
There is no advertising on this site. We do not sell personal information or share it with advertisers.
Our legal reasons
UK data protection law requires a reason for each use of your information. Ours are:
- Arranging and providing coaching
- Replying to an enquiry, arranging a trial and running the coaching you sign up for are needed to enter into and carry out our agreement with you.
- Legal obligations
- We keep payment and tax records because HMRC requires it.
- Health information
- Medical details are a special category of data under UK law. We hold them with the explicit consent of a parent or guardian, or of the athlete if they are 18 or over, and may share them with emergency services to protect an athlete’s life or health. Only the coaches working with the athlete can see them.
- Consent
- The newsletter and the use of photographs rely on your permission, which you can withdraw at any time.
- Legitimate interests
- Analytics cookies, used only to see how the site is used so we can improve it. UK law allows this without asking first, as long as you can switch it off, which you can at any time in Cookie settings.
Where it goes
We use a small number of providers, who process data on our behalf under their own terms:
- Microsoft 365
- Our email, where enquiries and correspondence are held.
- 2xN and Zapier
- 2xN, who built and maintain this site, run the Zapier account that delivers enquiry, trial and joining form submissions from this site to our email. Bjorn Jansen is also 2xN's creative director.
- Stripe
- Takes and manages monthly card payments.
- MailerLite
- Sends the Inside Track newsletter.
- Analytics, unless you switch it off. The location map (Google Maps) and journal videos (YouTube) load only when you ask for them, or automatically once you have accepted marketing cookies.
Some of these providers store data outside the UK, including in the United States. Where they do, the transfer is protected by UK adequacy regulations or the contract clauses UK law recognises.
How long we keep it
Enquiries that do not lead to coaching are deleted within twelve months. Records for athletes who train with us are kept for as long as they are with the group and for six years afterwards, which covers our insurance and safeguarding obligations. Payment records are kept for six years, as HMRC requires. Newsletter subscriptions are kept until you unsubscribe.
Children and photographs
Most of our athletes are under 18. Where an athlete is under 18 we take their details from a parent or guardian, and we deal with the parent or guardian on anything covered by this policy.
We only publish photographs of an athlete, or name them alongside results, with the permission of a parent or guardian, or of the athlete if they are 18 or over. You can withdraw permission at any time and we will remove the photographs we have published on this website and our Instagram account.
Your rights
You can ask us for a copy of the information we hold about you, ask us to correct it or delete it, ask us to limit or stop using it, or ask for it in a form you can take elsewhere. Where we rely on your permission, you can withdraw it at any time. Email hello [at] speedpro [dot] training and we will respond within one month. If you are not satisfied you can complain to the Information Commissioner’s Office at ico.org.uk.